2.1 www.zulily.co.uk is a site operated by zulily UK Limited ("We"). We are registered in England and Wales under company number 07820690 and have our registered office at 6th Floor, One London Wall, London EC2Y 5EB. Our main trading address is 25 Eccleston Place, London SW1W 9NF. Our VAT number is 129892960.
2.2 We are a limited company.
2.3 If you wish to contact us, please see our “Contact Us” page.
3.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
3.2 Access to some most parts and features of our site is restricted to users who have registered with us.
3.3 If you register an account with us on our site (“zulily Account”) you represent and warrant that:
3.3.1 you are over 18 years of age;
3.3.2 all required registration information you submit is truthful and accurate;
3.3.3 you will update such information in order to maintain its accuracy; and
3.3.4 your use of our site does not violate any applicable law or regulation or these terms.
3.5 You may de-activate your zulily Account at any time, for any reason, by unchecking the e-mail preference box on the “My Account” section of our site.
3.6 When using our site, you must comply with the provisions of our Acceptable Use Policy as set out in clause 7 below. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
3.7 We may suspend or terminate your rights to use our site (including your zulily Account) for any reason at our sole discretion, including for any use of our in violation of our terms or if we believe you are younger than 18. Upon termination, your zulily Account and right to access and use our site will terminate immediately. You understand that any termination of your zulily Account involves deletion of your User Content (as defined below) associated therewith from our live databases. We will not have any liability whatsoever to you for any termination of your zulily Account or deletion of your User Content.
4.1 Products and Pricing. All products listed on our site (“Products”), their information, and their prices are each subject to change. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Product. In the event a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right, prior to the acceptance of your order (as described below) to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit / debit card charged or PayPal account. If your credit / debit card or PayPal has already been charged for the order and we cancel your order, we shall immediately issue a credit to the respective credit / debit card account or PayPal account in the amount of the charge.
4.2 Payment Terms. For each Product you order on our site, you agree to pay the price applicable for the Product as at the time you submitted your order (“Product Price”) and the delivery fees for the delivery service you select (“Delivery Fees”). We will automatically charge your credit / debit card or PayPal account submitted as part of the order process for such amounts and you hereby authorise us to do so.
4.3 Orders. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, your sole and exclusive remedy is either that:
4.3.1 we will issue a credit to your credit card of PayPal account (as appropriate) in the amount charged for the cancelled portion (if your credit card or PayPal account has already been charged for the order); or
4.3.2 we will not charge your credit card for the cancelled portion of the order.
4.4 Delivery Policy. We use a range of alternative carriers to ship and deliver your orders. We most often use a tracked service, via Hermes. This service enables us to track the progress of your delivery, which information (if applicable) we may share with you directly with you via an Order Despatch confirmation email. Any delivery dates provided by us are estimates and time shall not be of the essence. We reserve the right to make deliveries in installments. We will send you an email when your order has been shipped and you may review your order and delivery information on your zulily My Account page. We deliver within the UK & Republic of Ireland and member states of the European Union. We are hoping to, but are not yet, able to deliver to addresses outside the UK & Republic of Ireland, and member states of the European Union.
4.5 Promotions. Only one promotional offer may be used by you per order. Special offers, promotional codes, or discounts:
4.5.1 cannot be combined with other offers or discounts or transferred unless specifically stated;
4.5.2 do not apply to gift cards or delivery rates;
4.5.3 can only be used once per user account, unless the promotion specifically states otherwise; and
4.5.4 will appear upon checkout and cannot be combined with other offers or discounts. Special offers, promotional codes, or discounts cannot be used in conjunction with other offers.
4.6 Authorised use of Promotion. We reserve the right to cancel any order due to unauthorised, altered, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems. Please read the official rules that may accompany each special offer, promotion code, discount, contest and/or sweepstakes that we may offer or conduct for any specific or different rules associated with that specific special offer, promotion code, discount, and / or competition.
4.7 PayPal Purchases. Orders placed using a PayPal account as the payment method will be processed upon submission, and funds may be transferred from your PayPal account immediately. This does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to decline or cancel your order as defined in clauses 4.1 and 4.3 above. This clause does not alter or amend any other provisions of these terms.
4.8 Cooling Off Period. You are entitled to cancel your order if you notify us in writing within 7 days of placing the order. We will refund the cost of the order and the original delivery charge. If the goods have already been dispatched, you must return them to us at your own cost.
4.9 Return Policy. You can return products for a full refund if you return the item(s) to us within 7 business days of receipt. You shall bear the cost of returning the item(s). Returned products must be in their original packaging, with instructions and all parts included, in a fully re-saleable condition. Items must not have been used or assembled in any way. We reserve the right to refuse a refund on any item not deemed to be re-saleable or if any of the terms of this clause have been breached by you.
4.10 Return Procedures. You must include the original delivery note, highlighting the Returns Reason Codes in the boxes provided together with any items returned; without it, we may not be able to process your refund.
All returned goods should be sent to:
Clipper Logistics Group Ltd
4.11 Refunds. Refunds will be processed within 5-7 days from the date the goods are received into our warehouse. The parcel and its contents are your responsibility until they are received at our warehouse, therefore we recommend you use a registered postal service and retain proof of postage. We are not responsible for returned goods being lost or damaged in transit. Please ensure the product is packaged in good enough quality transport packaging to avoid any damage during transport back to our warehouse, so that the product arrives at our warehouse in a re-saleable condition.
4.12 Faulty Products. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in our terms will affect these legal rights.
4.13 Exclusion of Liability.
4.13.1 Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979;
(d) defective products under the Consumer Protection Act 1987; or
(e) any matter in respect of which it would be unlawful for us to exclude or restrict liability.
4.13.2 Subject to clause 4.13.1:
(a) we shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Products supplied to you; and
(b) our total liability to you in respect of all other losses arising under or in connection with any Products provided to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products paid by you.
5.1 Ownership. We are the owner or the licensee of all intellectual property rights in our site (excluding User Content as defined below), and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 Licence. Subject to our terms you may, for your personal and non-commercial purposes:
5.2.1 Contribute content to our site, provided it is in accordance with clauses 6 and 7;
5.2.2 Print off copies, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site, provided that you do not modify the paper or digital copies of any materials you have printed off or downloaded in any way nor use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text and that our status (and that of any identified contributors) as the authors of material on our site is always acknowledged and all copyright and other proprietary notices on our site content must be retained on any copies
5.3 Certain Restrictions. The rights granted to you pursuant to our terms are subject to the following restrictions:
5.3.1 you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit our site;
5.3.2 you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of our site;
5.3.3 you shall not access our site in order to build a similar or competitive service; and
5.3.4 except as expressly stated herein, no part of our site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.
6.1 User Content. “User Content” of our site user means any and all information and content on our site generated, submitted, contributed or made available by the users on our site (for example, a user profile, posts and forums). We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, however, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site. You are solely responsible for your User Content and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. You hereby affirm, represent, and warrant that (i) you own, or have the necessary licenses, rights, and/or consents to make your User Content available on our site as described herein and (ii) your User Content does not violate our Acceptable Use Policy (as set out in clause 7) and you indemnify us for any breach of these warranties (and we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you agree to cooperate with our conduct of these proceedings and you agree not to settle any matter without our prior written consent).
6.3 License. By generating, submitting or making available your User Content on our site, you automatically grant, and you represent and warrant that you have the right to grant, to us an irrevocable, non-exclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content, and to grant sublicenses of the foregoing, solely for the purposes of including your User Content on our site. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content. Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
6.4 Other Users. Each user of our site is solely responsible for any and all its User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content, and we assume no responsibility for any User Content. If there is a dispute between you and any other user of our site, we are under no obligation to become involved.
7.1 You agree not to use our site to collect, upload, transmit, display, or distribute any User Content that:
7.1.1 is not accurate (where facts are stated);
7.1.2 is not genuinely held (where opinions are stated);
7.1.3 does not comply with applicable law in the UK and in any country from which they are posted;
7.1.4 contains any material which is defamatory of any person;
7.1.5 contains any material which is obscene, offensive, hateful or inflammatory;
7.1.6 promotes sexually explicit material;
7.1.7 promotes violence;
7.1.8 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
7.1.9 infringe any copyright, database right, trade mark or other intellectual property right of any other person;
7.1.10 is likely to deceive any person;
7.1.11 is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
7.1.12 promotes any illegal activity;
7.1.13 is threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
7.1.14 is likely to harass, upset, embarrass, alarm or annoy any other person;
7.1.15 discloses personal information about anyone or identifying anyone without their consent;
7.1.16 is used to impersonate any person, or to misrepresent your identity or affiliation with any person;
7.1.17 gives the impression that they emanate from us, if this is not the case; or
7.1.18 advocates, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
7.2 In addition, you agree not to use our site to: (a) upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data; (b) send unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (c) harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (d) interfere with or disrupt servers or networks connected to our site or violate the regulations, policies or procedures of such networks; (e) attempt to gain unauthorised access to our site, other computer systems or networks connected to or used together with our site, through password mining or other means; or (f) harass or interfere with another user’s use and enjoyment of our site.
7.3 We reserve the right (but have no obligation) to review any User Content, investigate, and/or take appropriate action against you, in our sole discretion, if you violate the Acceptable Use Policy or any other provision of our terms, including removing or modifying your User Content, terminating your zulily Account in accordance with clause 3.7, and/or reporting you to law enforcement authorities. We may also remove or modify your User Content if it, in our sole discretion, violates the rights of, harms, or threatens the safety of any other person, or creates liability for us or any other person. In order to cooperate with legitimate governmental requests, subpoenas/summons or court orders, or to protect our business and customers, we may access and disclose any information consider necessary or appropriate, including your zulily Account username and password, IP address and traffic information, usage history, and your User Content.
8.1 The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
8.1.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
8.1.2 Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of goodwill;
(g) wasted management or office time; and
(h) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
8.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
8.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
“Zulily” is a Community registered trademark of Zulily Inc. of 505 - 5th Avenue South, Seattle, Washington, United States, 98104
12.1 Invite Friends Offer Details
For every new member you (the "Sponsor") invite ("Invitee") to us you will receive either £10 or €15 credit ("Credit"), or such other amount stated in the relevant promotional terms & conditions, to use after your Invitee's first qualifying purchase has been delivered to be used only on the Sponsor's next purchase. Credit has no value unless used for a purchase. There is no limit to how many friends you can invite or how many Credits you can earn. Only one Credit is allowed per invited new member. Invitees must join via clicking the link in the e-mail invitation or clicking on your personal invite URL for the Sponsor to receive the Credit. Invitee can only accept one invite to our site. If an Invitee accepts an invite from someone else, the Sponsor will not be credited for that invitation. In connection with these promotions, which may change from time to time, any person that receives Credits, prizes or other benefits by using multiple user accounts or email addresses, using false names, impersonating others, or through the use of any other fraudulent or misleading conduct, shall forfeit any Credits, prizes or benefits obtained through such means, and may be liable for civil and/or criminal penalties under applicable law.
12.2 Customer Credits
Credits are only for use on the purchase of products advertised on our site and may not be used for the purchase of gift cards or services. Credits are promotional in nature without any exchange of money or value to you. Credits are not transferable to other accounts and as such, Credits do not constitute property and you do not have a vested property right or interest in the Credits. Credits expire eighteen months after the date of issuance. We reserve the right at any time with our discretion, and without prior notice, to discontinue the Credits program or to add or change Credits program rules, terms or conditions, including changing expiration periods or Credits values for existing or future Credits.
12.3 We reserve the right to change the terms and policies of this offer at any time without notice. We further reserve the right to suspend or terminate the account of any user we believe is engaged in fraudulent, illegal, or inappropriate conduct in relation to this offer including creating fictitious, aliases, or duplicate accounts to obtain credits. If your account and/or membership is terminated for any reason, any credit balances in your account will be cancelled, except as prohibited by law. Account balances are determined by us and such determination is final and binding.
14.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
14.2 Our terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
If you have any concerns about material which appears on our site, please contact us at firstname.lastname@example.org.
Thank you for visiting our site.
NAME: Instagram Cuties Competitions – this is currently an ongoing series of competition which will have individual names and themes
DATES: This is currently an ongoing series of competitions, which open and close on the dates specified on the zulily UK tumblr blog http://zulilyuk.tumblr.com/
THE CRITERIA: How to enter -
1. Take an Instagram snap of your little one showing your cutie in the theme stated.
2.You need to follow zulilyUK on Instagram (@zulilyUK) and tag your picture with the following three things:
a.) The specific competition # as stated on the current competition announcement post on the zulily blog
c.) and either: #zulilynewbie (if you’re new to zulily) or #zulilian (if you’ve already joined zulily).If we love it, you could be in with a chance to win the prize or prizes as stated on the current competition announcement post on the zulily blog.
The Cuties competitions will be judged in-house at zulily UK and the winner will be the image we find the most delightful. If you win we’ll contact you via Instagram commenting to let you know you won. We will announce the winner on the blog and our other social media no later than the date stated on the competition announcement post on the zulily blog.
COMPETITION GENERAL TERMS AND CONDITIONS: Competition details on the promotional material and competition details page form part of the terms and conditions, such as prizes, starting and ending dates, and any special entry criteria or prize conditions.
By participating, participants agree to be bound by these terms and conditions. In addition, participant agrees to hold zulily, its parents, subsidiaries, affiliates, any related companies, its suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs and attorneys’ fees, from any injury, loss or damage to any person, including death, personal injury or loss or damage to property due in-whole or in-part, directly or indirectly to the acceptance or use/misuse of any prize, participation in any contest-related activity or participation in the contest.
zulily is not responsible for any typographical or other error in the offer or administration of this contest or the announcement of winners and prizes.
ELIGIBILITY: This competition is valid in all countries in Europe where it is legally permissible. If you are 18 years or over and are not an employee of zulily (or the employee’s or agent’s family), then you can enter this competition.
There is no purchase necessary.
As this is an online competition, it is necessary for you to have access to the internet and to have an Instagram account.
It is possible to enter more than once if you’re feeling creative, but please be aware that you cannot win more than one prize level within each competition. By submitting your entry, you warrant that your entry is an original work, belongs to you and has not been copied from others, and does not violate the rights of any other person or entity.
JUDGING: Entries will be judged in-house at zulily and will be at the discretion of our editorial judgement. We are looking for something delightful and will select a winner based on creativity and adherence to the guidelines. In these cases all entries received by the closing date stated on the promotional material will go through a shortlist process and the winners will be selected by a zulily panel from the shortlist.
The judges’ decision is final and no correspondence will be entered into. The prize only includes what is expressly stated to be part of the prize.
PRIZES: Prizes are subject to availability and may be subject to a sponsor’s or supplier’s terms and conditions, which will be communicated in the competition promotional material. We reserve the right to amend prizes or the terms of the competition if the need arises.
If you are awarded zulily vouchers as a prize, you will need to sign up to a zulily.co.uk account (if you don’t already have one), to use your voucher. The vouchers will be allotted in Pounds Sterling.
ENTRIES AND PROMOTIONS: By entering this competition you give your consent (without further compensation or attribution) for us and others authorised by us to use, reproduce, modify, print, publish, distribute, and display your entry throughout the site, in marketing materials or however else zulily sees fit.
COMPETITION PROMOTER: zulily.co.uk is the promoter of this competition. Our address is: Social_uk@zulily.com
We reserve the right to amend any time periods, and notification dates at any time should circumstances make this necessary, or to cancel this promotion before the advertised close date.
This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram.
Revised on August 31, 2012